How do I place an order?
Will I get an order confirmation?
Will I get a tracking number?
How can I return an item?
What if I have a warranty issue?
What if my order is damaged?
How long will a refund take?
Is my information private?
Do I pay sales tax?
When will my order ship?
How do I place an order?
From the product page add the item to your basket. Go to your shopping basket located on the Home page and complete the order.
Will I receive a confirmation?
Yes, you will be emailed a confirmation after you place your order.
Will I get a tracking number?
Yes, you will receive a tracking number 24-48 hours after the order ships.
How can I return an item?
Contact us by email or phone to return an item.
What if I have a warranty issue?
Contact us by email or phone for warranty service.
What if my order is damaged?
Contact us by email or phone.
How long will a refund take?
A refund can take up to 10 days but will usually be sooner than that.
Is my information private?
Yes. Your information will not be will not be sold or used without your permission.
Do I pay sales tax?
Sales tax is only collected if you reside in Washington State.
When will my order ship?
We try to ship the day we receive the order. If not, it will be shipped the following day.
